Refund policy

REFUND POLICY

You can return an item for a refund within 21 days of the date of purchase.The item must be in original condition and meet the following requirements:

• NOT Washed
• NOT Damaged
• NOT Worn
• Original Proof of purchase
• Original packaging
• Purchased at an official website at

www.flowerclub.co.za / Instore at 49 Tlale street , Pretoria , Atteridgeville or one of our POP -Ups

6. NO REFUND on promotional items

Refunds To be processed to the original payment method only.

*PLEASE NOTE COURIER FEES WILL BE INCURRED BY THE CUSTOMER AND Refunded once the items have been received and checked .

EXCHANGE POLICY

You can exchange an item within 30 days from the date of purchase, provided it meets all the conditions below:

• NOT DAMAGED
• NOT WORN
• NOT WASHED
• WITH ORIGINAL PACKAGING
• Purchased at an official website www.flowerclub.co.za / instore at

49 Tlale Street , Pretoria , Atteridgeville

Or at one of our POP-UPS

• Sale or promotional items may be exchanged but not refunded

To start the process for an exchange please use our email at support@flowerclub.co.za

*PLEASE NOTE COURIER FEES WILL BE INCURRED BY THE CUSTOMER *